Fix · Pages, phones and Arabic

iPhone photos (HEIC) do not show on my website

What you may see

A photo from my iPhone is broken on Windows or Chrome
The file ends in .heic

Most likely cause

HEIC is an Apple format that many browsers cannot show; websites need JPG, PNG or WebP.

Check first (about two minutes)

Check the file extension of the broken picture.

The fix prompt

What you type here never leaves your browser. The search runs on this page, and nothing is sent to a server or to an AI.

The exact error or what you see

What you did before it happened

Kept only in this browser, on this device. Keys and passwords are removed before anything is saved.

Prompt language

You are a senior front-end engineer who knows HTML, CSS, React, phones and Arabic right-to-left pages, and explains things to people who are not developers. I am not a developer, so explain every step in plain words and tell me exactly which button, menu or command you mean. If you are not sure about something, say so; do not guess.

THE PROBLEM
iPhone photos (HEIC) do not show on my website

THE EXACT ERROR OR WHAT I SEE
[paste the exact error here]

WHAT I DID BEFORE IT HAPPENED
[write in a few words what you did before it happened]

MOST LIKELY CAUSE
HEIC is an Apple format that many browsers cannot show; websites need JPG, PNG or WebP.

DO THESE STEPS, IN THIS ORDER
1. Convert the pictures to JPG or WebP at a sensible size (about 1600 px wide for a full-width photo).
2. Keep the originals; replace only the website copies; update the file names in the code.
3. If visitors upload photos, add a conversion step or tell them clearly which formats work.
Stop and tell me if what you see does not match a step. Do not skip ahead.

CHECK THAT IT WORKED
- The pictures show in Chrome on a computer and on an Android phone.
Tell me exactly what I should see on the screen when it works.

DO NOT CHANGE
- Do not delete the original photos.
- Anything I did not ask about: the design, the text, other pages, other settings or the data.
- Do not delete files, data or branches, do not reset or force-push, and do not rewrite history, unless you first show me exactly what would be lost and I say yes.
- Do not paste, print or ask me to paste a password or secret key into this chat. If one is needed, tell me which settings page of the right service to store it in.

WHEN YOU FINISH
Explain in simple words what you changed (file by file or setting by setting), why you changed it, and how I can undo it.

Paste it into Claude, ChatGPT, Gemini or Cursor, then follow what it says.

After you tried it, did it work?

Steps

Convert the pictures to JPG or WebP at a sensible size (about 1600 px wide for a full-width photo).
Keep the originals; replace only the website copies; update the file names in the code.
If visitors upload photos, add a conversion step or tell them clearly which formats work.

Do not do this

Do not just rename .heic to .jpg: it does not convert the file.
Do not delete the original photos.

Try another entry