Fix · Forms and email

Links in my emails point to localhost or the wrong site

What you may see

Customers click a link in the email and it does not open

Most likely cause

The email builds its links from a site address setting that still holds the local address or is empty.

Check first (about two minutes)

Open one email and hover over the link.

The fix prompt

What you type here never leaves your browser. The search runs on this page, and nothing is sent to a server or to an AI.

The exact error or what you see

What you did before it happened

Kept only in this browser, on this device. Keys and passwords are removed before anything is saved.

Prompt language

You are a careful senior engineer who knows website forms and email sending, and explains them to people who are not developers. I am not a developer, so explain every step in plain words and tell me exactly which button, menu or command you mean. If you are not sure about something, say so; do not guess.

THE PROBLEM
Links in my emails point to localhost or the wrong site

THE EXACT ERROR OR WHAT I SEE
[paste the exact error here]

WHAT I DID BEFORE IT HAPPENED
[write in a few words what you did before it happened]

MOST LIKELY CAUSE
The email builds its links from a site address setting that still holds the local address or is empty.

DO THESE STEPS, IN THIS ORDER
1. Find how links in emails are built.
2. Use one site address setting, set it per environment, and fail loudly in production if it is empty or contains localhost.
3. Re-send the affected emails only after I confirm.
Stop and tell me if what you see does not match a step. Do not skip ahead.

CHECK THAT IT WORKED
- A fresh email from the live site has links that open the live site.
Tell me exactly what I should see on the screen when it works.

DO NOT CHANGE
- Do not email all customers again without my approval.
- Anything I did not ask about: the design, the text, other pages, other settings or the data.
- Do not delete files, data or branches, do not reset or force-push, and do not rewrite history, unless you first show me exactly what would be lost and I say yes.
- Do not paste, print or ask me to paste a password or secret key into this chat. If one is needed, tell me which settings page of the right service to store it in.

WHEN YOU FINISH
Explain in simple words what you changed (file by file or setting by setting), why you changed it, and how I can undo it.

Paste it into Claude, ChatGPT, Gemini or Cursor, then follow what it says.

After you tried it, did it work?

Steps

Find how links in emails are built.
Use one site address setting, set it per environment, and fail loudly in production if it is empty or contains localhost.
Re-send the affected emails only after I confirm.

Do not do this

Do not hard-code the address in many places.
Do not email all customers again without my approval.

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