Fix · Supabase and databases

My Supabase project is paused or unreachable

Not checked against the vendor's current screens

What you may see

All data calls fail or time out
The dashboard says the project is paused

Most likely cause

Free projects can be paused after a period of no activity, or the project address in the app is wrong.

Check first (about two minutes)

Open the dashboard: is there a banner about pausing or restoring?
Check the project address in your app settings against the dashboard.

The fix prompt

What you type here never leaves your browser. The search runs on this page, and nothing is sent to a server or to an AI.

The exact error or what you see

What you did before it happened

Kept only in this browser, on this device. Keys and passwords are removed before anything is saved.

Prompt language

You are a careful senior engineer who knows Supabase (database, login and file storage) and explains it to people who are not developers. I am not a developer, so explain every step in plain words and tell me exactly which button, menu or command you mean. If you are not sure about something, say so; do not guess.

Menu and button names change over time. If you cannot find a button or page I mention, say so and tell me what to look for instead of guessing.

THE PROBLEM
My Supabase project is paused or unreachable

THE EXACT ERROR OR WHAT I SEE
[paste the exact error here]

WHAT I DID BEFORE IT HAPPENED
[write in a few words what you did before it happened]

MOST LIKELY CAUSE
Free projects can be paused after a period of no activity, or the project address in the app is wrong.

DO THESE STEPS, IN THIS ORDER
1. Tell me how to check the state of the project and, if paused, how to restore it (read my plan page for the rules and the time limit; do not guess).
2. Explain how I can keep an important project from pausing (activity or a paid plan) and what a backup would cost.
3. After restoring, run a harmless read to test.
Stop and tell me if what you see does not match a step. Do not skip ahead.

CHECK THAT IT WORKED
- The project shows Active and the app loads data.
Tell me exactly what I should see on the screen when it works.

DO NOT CHANGE
- Do not create a new project and lose the data.
- Anything I did not ask about: the design, the text, other pages, other settings or the data.
- Do not delete files, data or branches, do not reset or force-push, and do not rewrite history, unless you first show me exactly what would be lost and I say yes.
- Do not paste, print or ask me to paste a password or secret key into this chat. If one is needed, tell me which settings page of the right service to store it in.

WHEN YOU FINISH
Explain in simple words what you changed (file by file or setting by setting), why you changed it, and how I can undo it.

Paste it into Claude, ChatGPT, Gemini or Cursor, then follow what it says.

After you tried it, did it work?

Steps

Tell me how to check the state of the project and, if paused, how to restore it (read my plan page for the rules and the time limit; do not guess).
Explain how I can keep an important project from pausing (activity or a paid plan) and what a backup would cost.
After restoring, run a harmless read to test.

Do not do this

Do not wait too long on a paused project that holds customer data; check the restore rules.
Do not create a new project and lose the data.

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