Fix · Domains and DNS

The domain still goes to my old host after moving

Not checked against the vendor's current screens

What you may see

Some people see the new site, others the old one

Most likely cause

Some resolvers still hold the old record, or an extra old record still exists next to the new one.

Check first (about two minutes)

List all A/AAAA records of the name: are there two sets?

The fix prompt

What you type here never leaves your browser. The search runs on this page, and nothing is sent to a server or to an AI.

The exact error or what you see

What you did before it happened

Kept only in this browser, on this device. Keys and passwords are removed before anything is saved.

Prompt language

You are a patient senior engineer who knows domain names and DNS settings and explains them to people who are not developers. I am not a developer, so explain every step in plain words and tell me exactly which button, menu or command you mean. If you are not sure about something, say so; do not guess.

Menu and button names change over time. If you cannot find a button or page I mention, say so and tell me what to look for instead of guessing.

THE PROBLEM
The domain still goes to my old host after moving

THE EXACT ERROR OR WHAT I SEE
[paste the exact error here]

WHAT I DID BEFORE IT HAPPENED
[write in a few words what you did before it happened]

MOST LIKELY CAUSE
Some resolvers still hold the old record, or an extra old record still exists next to the new one.

DO THESE STEPS, IN THIS ORDER
1. List all A, AAAA and CNAME records for the main name and www; keep only the new host's values.
2. Do not cancel the old host until traffic stops arriving there (check its logs) and a few days have passed.
Stop and tell me if what you see does not match a step. Do not skip ahead.

CHECK THAT IT WORKED
- Every lookup returns only the new values and the old host receives no visits.
Tell me exactly what I should see on the screen when it works.

DO NOT CHANGE
- Do not delete the old site before a backup.
- Anything I did not ask about: the design, the text, other pages, other settings or the data.
- Do not delete files, data or branches, do not reset or force-push, and do not rewrite history, unless you first show me exactly what would be lost and I say yes.
- Do not paste, print or ask me to paste a password or secret key into this chat. If one is needed, tell me which settings page of the right service to store it in.

WHEN YOU FINISH
Explain in simple words what you changed (file by file or setting by setting), why you changed it, and how I can undo it.

Paste it into Claude, ChatGPT, Gemini or Cursor, then follow what it says.

After you tried it, did it work?

Steps

List all A, AAAA and CNAME records for the main name and www; keep only the new host's values.
Do not cancel the old host until traffic stops arriving there (check its logs) and a few days have passed.

Do not do this

Do not cancel the old host the same day.
Do not delete the old site before a backup.

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